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MPldacivil
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HP Officejet 7000

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HP Officejet 7000 Printer is printing green instead of black. Settings are black high defination

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Raj1788
HP Support Agent
HP Support Agent
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Message 2 of 3
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@MPldacivil,

Thank you for joining HP Forums.

It's a pleasure assisting you in finding answers to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

How is the printer connected?

Is the copy working fine?

Could you please help me with the operating system of the computer?

Are you using genuine HP Ink cartridges?

 

Eager to assist you!

Cheers:)

Raj1788
I am an HP Employee 

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rasheddul
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Message 3 of 3
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Please try to clean printhead nozzle or perform the printheads clean if not solved you have to replaced new printheads.

 

You may also clean the printheads in manually with warm water and soft cloth in the nozzle. if not solved please replace new printheads.

 

Regards/Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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