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HP Officejet Pro 8610
Microsoft Windows 10 (64-bit)

We had a lightning storm and my printer won't come on.  I have checked the connections, unplugged, plugged back in, and it still won't power up.  Is it fried?

2 REPLIES 2
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@Joyce72 

 


@Joyce72 wrote:

We had a lightning storm and my printer won't come on.  I have checked the connections, unplugged, plugged back in, and it still won't power up.  Is it fried?


 

Could be "fried".

 

Known Solutions here:

 Printer Does Not Turn On

 

Product was introduced in 2014

 

If the worst is realized, at least the printer provided a pretty decent run (provided service for a decent amount of time).

 

Comments

The product is long discontinued.  If (for any reason) you need / want to have it repaired, search your local area for printer repair shops.  For example (in the USA), Staples and similar Office Supply stores may provide printer repair.  Call the shop, explain the issue, ask for estimates.  Decide whether the device is worth the effort and cost.

 

Still need help?  Want more information?  Search for solutions...

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type

Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

HP Officejet Pro 8610 e-All-in-One Printer series

 

 

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Dragon-Fur

HP Recommended

Probably yes, but there is a chance only power supply got storm damaged.  You can risk around 20-30 US$ and get a working power supply from eBay, replacing it is 3 screws job, and won't take more than 5 minutes.




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