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LoriJeske
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HP T2530 "On Hold for Paper"

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HP T2630
Microsoft Windows 10 (64-bit)

After the initial install of our HP T2530 printer, everything was fine and users were printing with ease.   Something has changed after one of the two rolls was dedicated to a different type of paper.   When the printing error messages "On Hold For Paper" required users to select "Force Print" on the machine, we've had issues ever since. 

 

Any suggestions on how to get this printer to realize the standard size Arch E 36" x 48" should print without having to use the "Force Print" on the plotter itself.

 

Thoughts, suggestions are welcome!!

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JackB44
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I think that issue is not related only to size but also to type (quality) of media.

 

Check User's Guide, there are settings inside of printer which can overcome this issue.

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LoriJeske
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I discovered someone had put a 15 second delay on the machine in hopes of somehow preventing the machine from automatically switching from Roll 1 (dedicated to bond paper) to Roll 2 (dedicated to mylar).     In addition, our IT Tech support has changed drivers on various systems at various times, in an attempt to resolve printing issues.   All of which hasn't helped or solved anything.

 

Both rolls on this machine are now set to HP Universal Paper and the 15 second delay has been removed.     A few end-users no longer see the "On Hold for Paper" message on the printer.   A few end-users are seeing or have seen their default paper type appear to be "Adhesive Paper".

 

I'd like to reset this machine to the out-of-crate status (machine and computers communicated perfectly then) and determine exactly which HP driver would be ideal for ArcMap and AutoCAD Civil 3D users.   

 

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