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‎08-25-2022 04:16 AM - last edited on ‎08-25-2022 06:37 AM by HP Administrator

HP Recommended
Product: HP DesignJet T830 24-in Multifunction Printer
Operating System: Microsoft Windows 10 (64-bit)

Printer suddenly not printing correctly - cartridges all showing they have over half the ink left, colours not printing and black ink is wet and runny. Have replaced black cartridge but still same issue. Printer is just 2.5 years old.

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1 REPLY 1

‎08-25-2022 07:37 AM

HP Recommended

Is there excess ink on the carriage of the printer? Open the printhead access door and look for signs of ink. I have seen a few cases of printheads leaking and requiring replacement. You can also remove the printhead and examine it for signs of ink where it should not be.

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