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HP designjet 111 - USB 3.0 port not supporting

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HP Designjet 111 Roll
Microsoft Windows 10 (64-bit)

I have use this HP designjet 111 Roll for years with my desktop. While printing this moring (using the sample PC and usb 2.0 port: nothing changed), the printer decided stop working. when I tried the trouble shooting, it said the USB printing support can't work properly with USB 3.0.

Please help. All my USB port at 2.0. Did not make any changes to the PC or printer.

Thank you,


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