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‎10-23-2019 03:45 PM

HP Recommended
Product: HP officejet 8600

Recently, after a windows 10 update, my wireless printer would no longer respond,  I have tried resetting everything, (laptop, printer, router, modem,)but can not reestablish a wireless connection with my printer.  I had to resort to connecting a USP wire conection to get my printing.  how can i get back to a wireless connection.

computer does not find printer in devices

1 person had the same question
1 REPLY 1

‎10-26-2019 06:34 AM

HP Recommended

Hi, 

Whenever windows get update, it changes the driver settings in the printer settings please check link below in order to check driver.

 

https://www.youtube.com/watch?v=ptBFD0REsR0&t=45s

Please go to ports tab and  add your printer IP in the list  ( you can find ip example 192.168.1.20 from printer) 

 

thanks

 

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