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HP Recommended
HP z9

I have a HP z9 plotter with the latest firmware. After a while in standby the plotter will only show the HP logo and I need to unplug the power for the plotter to work again

2 REPLIES 2
HP Recommended

Try running an EEROM reset, followed by a JDI reset, then restore all factory settings.

HP Recommended

Hello,

 

To avoid any network miscellaneous, can you check if we get the same issue when keeping the plotter without the network cable?

I am an HP Employee.
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