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HP Recommended
HP Deskjet 2410
Microsoft Windows Vista

Steps and Symtoms

  1. Turn Power on power
  2. Seems OK but 1 ink cartridge light is on
  3. Seconds later, a sheet of paper loads 1/2 way into the printer
  4. As soon as the paper stops at the halfway point, the attention starts light flashing (note cartridge light still on)
  5. At this point, the printer is unresponsive to all inputs
  6. Even the HP Print and Scan diagnostic software gives up
  7. Steps 1 through 6 recur after unplugging the power and restoring it 30 seconds later
3 REPLIES 3
HP Recommended

@mastromark

 

You can try reinstalling the cartridges and check. 

 

Next restore the original factory settings and check if that helps. You can perform this process from the front panel

 

1 Press Setup. 2 Press 5, then press 3. This selects Tools, and then selects Restore Factory Defaults. The factory default settings are restored

 

If the issue persists please contact HP Support for Printer Upgrade options

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

thanks for the input... unfortunately, i gave up on the HP2410  printer.  i purchased it in 2010.   my friends were amazed that it lasted that long.  i hope my new HP Officejet 5283 performs as well.

HP Recommended

@mastromark

 

Thanks for keeping me posted 😊

 

Do visit our HP Support Community and drop us a message anytime you need help with your HP Printer 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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