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‎08-18-2020 10:00 AM

HP Recommended
Product: DesignJet 26500

We have a crashed-out DesignJet 26500 -- when it powers up, the HP logo countdown timer gets to "4" and hangs.

After reading, I figured a little fsck on the hard disk (or at least an inspection of the hard drive) was a step I could take.

Bad blocks all over the front of the disk, unreadable superblocks and no partition table -- figured it's hosed. 

If I wanted to make a new one, what would I need to do?

1 REPLY 1

‎08-18-2020 11:24 AM

HP Recommended

You need to purchase the original HDD for the exact printer model.

The firmware is on the HDD and additional encrypted data, there is nothing you can do.




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