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HP Recommended
C7770b
Microsoft Windows 7 (32-bit)

thank you my problem the machine has been idle for more than 8 years now what can i do to re-do all the requirements i have i have it installed it just goes ok show me the error code it shows how i saved it thank you very much: it will come Mohamed Lee

1 REPLY 1
HP Recommended

Hello.

Firstly. If it has not been working for 8 years, you must change all the heads and inks. Then try doing a head test with the usb cable disconnected and let me know.

Best regard.

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