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‎10-23-2019 02:54 PM

HP Recommended

Hp 8610 printhead won'the move.

1 REPLY 1

‎10-25-2019 04:01 PM

HP Recommended

@Curthudson1

 

Please perform a printer reset and also check for Firmware update

 

- With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to a wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
- Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
 

Also refer to this Link: https://support.hp.com/in-en/document/c02919168 for Firmware Update and check if the print head moves

 

Keep me posted 


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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