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Hp T920 Output Problem

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We are using the T920 plotter. We set it up and send it. We cut the paper before our output is finished (about 1m) and rewind the roll. We get sequential output without making any changes in settings. Suddenly it does not get any better. From then on, all of our outlets are cutting in half and leaving out the paper. What if I did not fix it. We have to adjust what we do. Could you help?

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Hi,  Thanks for contact with HP Support Forum.


At first update the latest firmware through HP DesignJet Printer Utility and correcly installed the printer driver.


Driver and Firmware:


Firmware Update Process:



Once complete the firmware update, then try to settings like below:


1st Part1st Part2nd Part2nd Part3rd Part3rd Part


I hope that answers will support to concern adequately. Let me know! Good luck 

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