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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Hp t120 New print head

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06-30-2020 11:51 AM
Hi, i would like to ask if i can use other 711 ink cartridges instead of introductory ink included in my print head to start-up my newly purchased print head (C1Q10A). I accidentally used the introductory cartridge to my old damaged print head. Then when I'm trying to use those introductory ink to my new print head the printer says that not enough ink replace new cartridges. Does anyone experience it? Pls. help me...
07-01-2020 11:05 PM
Hi Enduser1,
Thank you for the message. Are you saying that even non-introductory cartridges can be used in priming newly printhead? I'm just worried about the statement in the Printhead installation guide saying that " To avoid failures! Use the cartridges in this kit for installation. And that's the introductory cartridges included in the prinhead package.