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‎03-14-2019 03:38 PM

HP Recommended
Product: Pavillion
Operating System: Microsoft Windows 10 (32-bit)

I have message B3333738 on the screen and it will not allow me go to any other options.  I've tried turning it off and unplugged it and it still comes back to the same message. Does anyone know what the B3333738 message means?

1 REPLY 1

‎03-15-2019 04:51 AM

HP Recommended

Hello 

This is blue screen error . 

It means that You have replace the ecrypted chip . 

Inside Your printer on mainboad . 

Easy job t120/t520

 

Like this one here I use .

https://www.ebay.co.uk/itm/283379107307

 

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