cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
MessPress
New member
2 1 0 0
Message 1 of 3
342
Flag Post

I need all firmware updates for HPDesignjet z6200

HP Recommended
HP DesignJet Z6200
macOS 10.14 Mojave

Our DesignJet Z6200 current Firmware is KHN_02_00_00.3. We are currently having problems printing to it from ApogeeX (Press Management) It will print just a couple of inches and then just stops and cuts the sheet. I have the update for KHN_02_00.05.2 and KHN_03_06_00.8. I imagine I will have to do each firmware update from the beginning. Where can I find these downloads. I have constant failures on the KHN_02_00.05.2 

2 REPLIES 2
Repairatrooper
Level 13
Level 13
8,607 8,505 891 2,602
Message 2 of 3
Flag Post
HP Recommended

The most current firmware will have all previous improvements included, you should need to install the latest. There are sometimes exceptions but those will usually be noted in the documentation.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


Was this reply helpful? Yes No
MessPress
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

I am sorry but the latest versaion does not work and states that you must be at a certain version to work. Which I am about 3 behind it. Hence....I need all these updates.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation