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kspl
Level 3
64 35 4 5
Message 1 of 3
418
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Image printing off center

HP Recommended
Z3200
macOS 10.12 Sierra

I print posters for online sales, and offer the same images as 16X24 or 24X36 options.  All print files are exactly 10800X7200 pixel jpgs.  

 

The center correctly at 24X36.

 

Suddenly, anything I print at 16X24 is offset slightly to the side of the page that's on the left side of the printer.  

 

Any ideas?  Thanks. 

2 REPLIES 2
Shwetha
Level 3
Level 3
48 47 3 6
Message 2 of 3
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HP Recommended

Dear Customer,

 

please use the Auto Rotate option and fit to page.

 

Regards

HP

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kspl
Author
Level 3
64 35 4 5
Message 3 of 3
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HP Recommended

Turns out it was an upside down belt tentioner. Carrage was bumping into that during initialization, which caused the carriage to think it was farther left than it actually was.  

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