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norlyn
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Solved!

Ink Cartridge for HP 1515

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Deskjet ink advantage 1515
Microsoft Windows 10 (64-bit)

Hi, i bought my printer in the Middle East and now I'm in the Philippines. Would like to buy new ink cartridge, its 650 but couldn't find one. They said I can use 658, but the printer should be compatible to Asia Pacific ink cartridges. What to do or where to find compatible ink cartridges

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Jay_G24
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Message 2 of 10
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Hi @norlyn,

 

I'd like to help!

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Jay_G24
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Hi @norlyn,

 

I'd like to help!

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

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norlyn
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Thanks for the help! I can use now my printer 😀😀

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Genayas8
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Can you please tell me how did you solve your problem? We have thesame rpoblem on my printer..

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Genayas8
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We have the same problem on my HP Deskjet 1515 I bought it in Middle East yet inks here in the Philippines are not compatible to my printer. Can you send me the solution to my problem??

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JD537
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Hi @Jay_G24,

I also have an HP 1515 bought in Abu Dhabi, could you sent me a reset link, please.  I not been using this printer for almost 5 years since I  run out of ink. 

   

Thanks.

JD537

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Jay_G24
HP Support Agent
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Message 7 of 10
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Hi @JD537,

 

I'd like to help!

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No
fathi_fazal
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Could you please send me the solution as well? I bought mine from UAE and now currently resides in India. Please help me out.

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fathi_fazal
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Hi @Jay_G24 

Could you please sent me the link as well?

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Jay_G24
HP Support Agent
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14,374 14,340 1,175 1,301
Message 10 of 10
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Hi @fathi_fazal,

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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