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Ink cartridge faulty

HP Recommended
DesignJet Z5600 PostScript
Microsoft Windows 10 (64-bit)

I have replaced the MK 745 cartridge in my printer with a new one purchased from HP store. I am getting a ink cartridge faulty message so I replaced it with another new cartridge purchased same place,  same time. It is also getting a ink cartridge faulty message. I would imagine I have setting wrong or something, can't seem to figure it out.

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HP Recommended

Myself had same problems on my Z3100, Z3200 44 inch model for few years already. I simply cut out the new bottom part, & replaced it with old bottom part...  always worked & got my printers continue to print..


For reference not 100% sure on yours...

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