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‎08-02-2019 03:54 AM

HP Recommended
Product: HP designjet t1200 HD MFP
Hi All, Please, kindly help us cause our HP printer Designjet t1200 HD MFP is on initialization step since 2 days . firstly , we have gotten the error 79:04 , and to solve this error , we have changed the cartridges and then the printerheads. after to have restarted it , it remains on initialization process since 2 days . thank you in advance for your great help. Regards,
3 REPLIES 3

‎08-04-2019 12:18 PM

HP Recommended

I would suggest that you perform a harddisk cleanup through the diagnostics menu.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎08-07-2019 11:38 AM

HP Recommended
thank you #Repairatrooper, and sorry for the delay , I was in days off. Please , this seems to be a good idea but the issue is we cannot reach diagnostics menu ,cause when we start it , it goes on initialization process and stay there . so , we aren't able to get the menu and not able to get it by its web interface . Please, help. Regards,
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‎10-02-2019 05:33 PM

HP Recommended

Have you found a fix yet ? I have one doing the same thing

 

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