• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎09-26-2024 03:41 AM

HP Recommended
Product: KE200

KE200 Thermal printer Prints 1" Solid Black, Then Both Power Adapter and Printer Shut Down

I am unable to select the Printer catagory, this is the only one that allows me to post in it.

I have a K200 Thermal Printer, and it just last night started doing this. I have tried resetting it, but the test print always fails. HP Support App is unable to print anything.

Additionally, I am unable to register this printer. I keep getting an error message saying that the S/N is incorrect.

What do I do here? I use this daily for my business, and this is a major problem for me.

Thank you in advance 

Tags (1)
Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.