cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
MingWang
Level 1
2 1 1 1
Message 1 of 3
361
Flag Post

Solved!

[Latex 1500] Print Jobs Disappear into the HP Internal Print Server after one day.

HP Recommended
Latex 1500
Microsoft Windows 7 (64-bit)

After performing many print jobs, the queue still stores the printed jobs.
But after a day of restarting the computer, all the old printed jobs disappeared.
My computer does not have freezing settings.

Maybe, this error appears after I install the software "VLC media player". I deleted "VLC Media Player". But the error still does not fix.

Please help. I want to keep the printed jobs
Thank you for reading. Hope to have a solution soon.

1 ACCEPTED SOLUTION

Accepted Solutions
MingWang
Author
Level 1
2 1 1 1
Message 3 of 3
Flag Post
HP Recommended

I finally solved the problem.
I reinstalled IPS and reconnected to the RIP software and the problem was resolved.
The reinstallation IPS takes about 30 minutes.
Thanks for reading my writing.
I hope you guys don't have the same problem as me.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2
skuks
Level 5
249 247 13 34
Message 2 of 3
Flag Post
HP Recommended

Try asking in:

https://hplatexknowledgecenter.com/

Maybe there you'll get answers...good luck 😉

Was this reply helpful? Yes No
MingWang
Author
Level 1
2 1 1 1
Message 3 of 3
Flag Post
HP Recommended

I finally solved the problem.
I reinstalled IPS and reconnected to the RIP software and the problem was resolved.
The reinstallation IPS takes about 30 minutes.
Thanks for reading my writing.
I hope you guys don't have the same problem as me.

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation