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Latex 365 heater can NOT be set higher than 116 degrees?

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HP 365 Latex
Microsoft Windows 10 (64-bit)

The printer will not allow us to increase the media exit heater more than 116 degrees!?! WHY? We use to increase the temperature above 200+ degrees.  We replaced the hard drive one month ago - but why would the new software/firmware limit the heat on the control panel? Help, please. 

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Have you updated the firmware after installation? Are you meaning Fahrenheit or Celsius degrees? Try to make another substrate profile and make changes there...

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