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‎01-28-2020 03:14 PM

HP Recommended
Product: HP 365 Latex
Operating System: Microsoft Windows 10 (64-bit)

The printer will not allow us to increase the media exit heater more than 116 degrees!?! WHY? We use to increase the temperature above 200+ degrees.  We replaced the hard drive one month ago - but why would the new software/firmware limit the heat on the control panel? Help, please. 

1 REPLY 1

‎02-02-2020 01:37 AM - edited ‎02-02-2020 02:11 AM

HP Recommended

Have you updated the firmware after installation? Are you meaning Fahrenheit or Celsius degrees? Try to make another substrate profile and make changes there...

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