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jWarden
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Message 1 of 2
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Lost how to check ink levels, test page and calibration

HP Recommended
Deskjet 6940
Microsoft Windows 10 (64-bit)

Since the invent of windows 10, I've lost all capability to see my ink levels, calibrate for alignment, and clean the ink heads. Anyone else have this issu?

 

I've looked in control panel, devices, etc for service tabs and the like and nothing....

 

Please help

 

J.

1 REPLY 1
ShlomiL
Level 17
Level 17
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Message 2 of 2
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HP Recommended

Hi,

Your printer is provided with a basic In-OS driver on Windows 10 as listed below:

https://support.hp.com/th-en/document/c04658195

 

Maintance tasks such as cleaning the cartridges or checking the ink levels are no longer available, see the 'I've always used HP Solution Center and HP Toolbox. What can I use now?' section below as a reference:

https://support.hp.com/th-en/document/c01796879

 

You may print a diagnostics page to find out the ink levels, a such cannot be done from a Widnows 10 PC:

https://support.hp.com/us-en/product/hp-deskjet-6940-printer-series/468001/document/c01296414

 

Regards,

Shlomi



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