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Jobab1
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My Deskjet 2540 has suddenly started not to print the whole text - the right hand side is missing

HP Recommended
Destjet 2540
Microsoft Windows 7 (32-bit)

My destjet has suddenly stopped printing the whole of the text - the right hand side is missing

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sandytechy20
HP Support Agent
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@Jobab1

 

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that your printer is not printing in right hand side and you are getting print quality issues. I would like to help you resolve this issue. 

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

 

Align the printer.

  • Load letter or A4 unused plain white paper into the input tray.
  • From the computer desktop, click Start, select All Programs, click HP, click HP Deskjet 2540 series, and then click HP Deskjet 2540 series.
  • In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer toolbox.
  • The printer toolbox appears.
  • Click Align Ink Cartridges on the Device Services tab.
  • The printer prints an alignment sheet.
  • Load the cartridge alignment sheet print side down on the right front corner of the scannerglass.
  • Press the Start Copy Black button. The printer aligns the ink cartridges. Recycle or discard the cartridge alignment sheet.
  • Print a diagnostics page if the ink cartridges are not low on ink.

If the issue persists, follow the below steps.

  • Check the print settings.
  • Check the estimated ink levels.
  • Replace any low or empty ink cartridges.
  • Print a Print Quality Diagnostic page.
  • Check the test page for defects.

Click here and refer the document to perform the above steps.

 

Let me know how it goes.

Cheer.

 

Sandytechy20
I am an HP Employee

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