My HP 36" T-520 Plotter won't print a selected size chosen.

[PCOE]

Project Extimator emailed me a plan (size 42 x 30) to print on plotter. The plotter is a 36" T520. So I knew it would not be wide enough so I set printer to Potrait to accomadate 42" width. It worked! I now have another to print (same size) and it WON'T work! Did I just luck up and  fool the computer once?? HELP and thank you!

[Repairatrooper]

If you are printing a PDF just ensure you do not have "select size based on document"

[PCOE]

Why and what should it be on for a 42x30 plan to print on a 36" plotter.

[funghi2]

I only have 24" model so my printer only goes to "arch D", do you have "Arch E1" as paper size in your printing setup?

[funghi2]

if not you may have to use custom size

[PCOE]

I do and I have created a "custom size" also and could not get it to recognize the size.

[funghi2]

you have tried the "Arch E1" size?  thats different from "Arch E" of course. 

[PCOE]

Yes, I have tried both sizes. In fact I have tried to print it in several sizes, but no luck. I find it strange that I could do it once with no problem. I see where there is a new printer driver so I'm going to update that then try again.