• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP Envy Photo 7855
Microsoft Windows 10 (32-bit)

When I send a fax, the confirmation comes with the wrong time.

I have an HP Envy Photo 7855 printer

1 REPLY 1
HP Recommended

@Chela2 

 

 

 If you have not done so, consider updating the Firmware

HP ENVY Photo 7800 All-in-One Printer series Firmware Update

 

What else?

Having read all the same information to which you have access (how-to, troubleshooting, user guide), and assuming you are not faxing across some kind of date line, I cannot find a reason for this other than the date/time/zone needing to be updated / corrected on the printer.

 

This doesn't mean there is not another reason, of course - it means I don't see one.

 

 

Example

Embedded Web Server (EWS) - Manage Printer Date / Time

NOTE:  Your printer may present this option differently.

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Date & Time

 

EWS_9025_Date-Time_1EWS_9025_Date-Time_1

 

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 7855 All-in-One Printer

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the assist.

Answered? Click "Accept as Solution" to help others find it.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.