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‎05-19-2016 02:29 AM

HP Recommended
Product: Deskjet 3630 series
Operating System: Microsoft Windows 10 (64-bit)

My Printer Information Page says that my printer IS connected to my wireless network, and also NOT connected to the Internet. Is this SOP? Will my HP Instant Ink Account still work?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-19-2016 04:48 AM

HP Recommended

Hi,

 

Instant Ink requires active internet connection to work.

 

The document for the same can be checked below.

 

https://instantink.hpconnected.com/us/en/r

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

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1 REPLY 1

‎05-19-2016 04:48 AM

HP Recommended

Hi,

 

Instant Ink requires active internet connection to work.

 

The document for the same can be checked below.

 

https://instantink.hpconnected.com/us/en/r

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No
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