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New Cartridge is empty

HP Recommended
HP 65
Microsoft Windows 10 (32-bit)

i opened my brand new printer only to find that the cartridges are empty. The store is not willing to assist and said that HP can help. However. during this pandemic, i can not get a hold of any support. What should i do?

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @BaabaKhesu,


Welcome to the HP Support Community. 


 I'd suggest you Contact HP in your region regarding for further assistance.


If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  


Have a great day! 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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