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‎11-20-2019 10:07 AM

HP Recommended
Product: HP z5200 large format 44"
Operating System: Microsoft Windows 10 (32-bit)

I've installed two new printhead, printed one poster and it went from 265 mil to 5 mil on the second print and it started printing pink.  I replaced that printhead with a brand new one, installed it and it shows 261 mil but now it's also saying 'out of warranty' on the information. 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-20-2019 05:15 PM

HP Recommended

Check the date on the box, you may have been sold old stock. It will work but you will get the out of warranty warning.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2

‎11-20-2019 05:15 PM

HP Recommended

Check the date on the box, you may have been sold old stock. It will work but you will get the out of warranty warning.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-23-2019 10:47 AM

HP Recommended

Thank you it still printed. 

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