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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
etauteo
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Solved!

Newly installed printhead showing 'out of warranty' on the information

HP Recommended
HP z5200 large format 44"
Microsoft Windows 10 (32-bit)

I've installed two new printhead, printed one poster and it went from 265 mil to 5 mil on the second print and it started printing pink.  I replaced that printhead with a brand new one, installed it and it shows 261 mil but now it's also saying 'out of warranty' on the information. 

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Repairatrooper
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Check the date on the box, you may have been sold old stock. It will work but you will get the out of warranty warning.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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Repairatrooper
Level 13
Level 13
10,634 10,468 1,078 3,178
Message 2 of 3
Flag Post
HP Recommended

Check the date on the box, you may have been sold old stock. It will work but you will get the out of warranty warning.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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etauteo
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Thank you it still printed. 

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