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HP Recommended
Designjet T650
Microsoft Windows 11

In the printers and scanners tab in the control panel it says the printer is out of paper yet there is a roll loaded and I can print a status page from the printer itself, please assist?

2 REPLIES 2
HP Recommended

if you unload the paper roll, does the machine allow you to reload the roll? If not, that would suggest that the out of paper sensor is either damaged or failed. Start by trying to reload paper.

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HP Recommended

I am able to reload the paper. Still shows the out of paper error.

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