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Degraaf
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Message 1 of 4
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Paper mismatch

HP Recommended
T520 Designjet
Microsoft Windows 10 (64-bit)
I try to print on a paper less than the A4 size. I cut it and it is not always the same size. When I try to print the printer display shows the message: printsize mismatch. If I press continue I get an empty page. Tried all kind of settings but no luck. Please help!
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Valsimot
Level 12
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HP Recommended

You can't print on a paper that is under 210 mm (A4) in width because the printer measures paper width and if under 210mm will not work.

 

Media handling:

24-in printer: 210 to 610-mm (8.3 to 24-in) wide sheets;
279 to 610-mm (11 to 24-in) rolls
 
36-in printer: 210 to 914-mm (8.3 to 36-in) wide sheets;
279 to 914-mm (11 to 36-in) rolls



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rasheddul
Level 7
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HP Recommended

Hi,  Thanks for contact with HP Support Forum.

 

If required please update the latest firmware through HP DesignJet Printer Utility.

 

Driver and Firmware: https://support.hp.com/us-en/drivers/selfservice/hp-designjet-t520-printer-series/5263079

 

N.B: Firmware Rev. depands on your printer last digit on Part Number like: CQ890A/B/C

 

 

Once complete the firmware update, then try to settings like below (Just change the Paper Size):

 

 

Please choose your requirements wise paper size and follow like below setup.

 

a.jpg1st Partb.jpg2nd Part

 

I hope that answers will support to concern adequately. Let me know! Good luck 


Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Thanks,
Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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1937Chevy
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Sorry, I think I have a different issue.

I want to plot a ARCH C size (24" x 18"). When I select ARCH C paper, the plot will not rotate the longer side to the 24" roll width. It plots the 18" width along the 24" roll width. I used to be able to rotate it before upgrading to AutoCad 2019.

I can plot ARCH D size (24" x 36") fine. The roll feeds out the 36" length and the 24" side is along the roll width.

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