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Vero12
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Message 1 of 2
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Paper-width guides stuck

HP Recommended
HP OfficeJet 7510
Microsoft Windows Vista

 

 I have slid the paper-width guides out as far as possible, now I can't get them to slide back in.

Am I doing something wrong, is there a catch or something that is holding them out? Please help.
I have tried lowering the output tray after loading paper but they won't slide

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Vero12,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are unable to move the paper width guides.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that there is no clip or lock to move the paper width guides. I recommend you try pushing the paper width guides with little force and you should be able to move them.

 

Please refer to the below user guide for more information.

 

http://hp.care/2AnAMmN

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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