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Ryan-Bradleys
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Please help - Our HP Designjet 800PS 42 is printing the wrong colour

HP Recommended
HP Designjet 800PS 42 to HPGL2
Microsoft Windows 7 (64-bit)

Hi All,

 

We have a HP Designjet 800PS 42 to HPGL2 printer and generallly print A2 & A1 drawings.

 

When printing in colour (our logo, which is orange) prints in purple.

 

I've installed HP Instant Printing 3 application to print our drawings through as a fix (which previews our logo in orange) but again the actual print comes out in purple.

 

Can anyone help? 

 

Thanks,

 

Ryan

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jasonmiamifl
Level 7
880 810 37 84
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You have printhead or ink problems :

 

performance a printhead alignment test & see does it pass..

 

after that, perform a color calibhration...

 

shortly most likely you know what is wrong.....

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Ryan-Bradleys
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Thanks for the response Jason will try.

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jasonmiamifl
Level 7
880 810 37 84
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HP Recommended

those machines were quite old & more or less might has air inside airtubes...

 

use synrige to draw out inks one by one. also clean the enconder strip.... clean & lubricate the

silver metal rod...

 

Every time I repair those printers & do all above first & always finished perfectly .

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