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I cannot print in color. Other pc can print in color with the same printer so the problem is not on the printer side. 
can someone help me.

 

if I print a test page from HP itself. Than I can see that color support is turned off 

 

How can I change that 

1 REPLY 1
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Hi@Shaf1,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing color printing issues. Also you can print in color with the same printer on other PC. So it could be settings on the PC.

 

May I know the model of the PC/laptop?

Do you get any error message?

 

Hope this helps! Keep me posted. 

 

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