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Printer Repair Issues

HP Recommended
HP Designjet 800ps
Microsoft Windows XP

This printer has been sitting idle for about three years. It had a broke the carraige drive belt which was replaced. Since the repair was made the printer prints blurred drawings. The drawings appear to have three lines. Is there any place that I can send this machine to have it inspected and repaired to operating condition?

D Hook
Level 7
877 824 37 101
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HP Recommended

Have you replaced anything else like printheads or ink cartridges?


Maybe clean the encoder strip.  Silver strip that runs along the back near the belt.  Gently clean with damp cloth.  Don't rub hard or you may rub the marks off the machine uses to tell the carriage where it is.

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How about a printhead calibration.

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