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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Strufaldi
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Message 1 of 2
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Printer doesn't advance the sheet at the end of printing process

HP Recommended
HP T520 36in
Microsoft Windows 10 (64-bit)

Good morning.

I am having a issue with HP T520 36in plotter. In the past, before making the cut at the end of printing, the equipment would advance the sheet. Over the past month, this advance has not happened and the cut ends up being within the drawing area. How can I fix this? Thanks

1 REPLY 1
HarryCR
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Message 2 of 2
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HP Recommended

Hello @Strufaldi 

 

Try running the paper advance calibration from the Image quality maintenance menu
Paper advance calibration, select Reset ready paper calibration and then Calibrate ready paper.

If the issue still happening then I will suggest you getting service for the printer because the paper advance motor could be defective.

 

Regards.

I am an HP employee
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