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Lil47
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Message 1 of 2
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Printer not printing after Microsoft update

HP Recommended
HP Photosmart 7525

Printer will not  print after yesterday's update.  Was on chat line with microsoft for hours late last night.  Agent deleted printer and reinstalled but nothing has worked.  Please help.

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jasonmiamifl
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Message 2 of 2
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you can try to go to printer property.. check the printer , make sure only one, also   online        , not multiple   ( because some poeple  could not install driver property & kept trying, trying , then created few same printers & caused none work )

 

if it is the case, remove all same  printer.....then reboot the PC & Windows will automatically

install the printer driver... pay attention & make sure it installed successfully.

 

Go back to printer section & see printer is online......    if offline..... no good...

 

This is the very basic knowledge & can apply to other printers....

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