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Roninofpeace
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Message 1 of 2
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Printer not printing red

HP Recommended
Deskjet 2132 all-in-one
Microsoft Windows 10 (64-bit)

my deskjet has stopped printing reds, i have a new cartridge and have ran the cleaning and test rpints with alignment and still it will not print in red. I have downloaded all of the updates and still no luck. 

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Rainbow23
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Message 2 of 2
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HP Recommended

Hi @Roninofpeace,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing print quality issues with your Deskjet 2132 all-in-one printer wherein it does not print in red.

 

This issue could occur if the electrical contacts on the cartridge or the printer are not working.

 

Let's go through a few steps that may help to fix this issue.

 

And here are a few steps for you in the link: Fixing Print Quality Problems

 

Let me know how this works.

 

You have a good day ahead.

Rainbow23
I am an HP Employee

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