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Printer offline

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I've recently moved and connected to a new router and am having this same problem. I've rebooted the router and printer several times. The printer says it is connected to the network but everytime I try to print I get an offline message. 


I've tried to type in the IP address into Chrome but it won't load. Can you help?

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Thanks for contact with HP Support Forum.


Please check the below link:


I hope that info will help to you.




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