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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Jgirl58
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Printer rollers squeaking

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How office jet 4632
Android 7 Nougat

The rollers of  My hp office jet 4632 are squealing. Started about a week ago. Checked inside of printer already. Everything looks good. It acts like it not going to be able to print at all

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KrazyToad
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@Jgirl58

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.
 

I have gone through your Post and I would like to help

 

Please update the Firmware

 

- Select the Setup, Service, or Settings menu, then select Preferences, Printer Maintenance, or Tools, then select Web Services, Printer Update ( The Menu Options might vary from printers to printers )

 

Also follow the instructions in Step 2 from this Link: https://support.hp.com/in-en/document/c03854877 to clean the paper rollers

 

Try printing and let me know how it goes

 

Are you able to make photocopies?

 

Thank you and have a good day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

 

 

KrazyToad
I Am An HP Employee

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