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Re: z3200 won't print an extra long image.

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hp3200 (32) remote host did not accept data file


This is exactly the problem I am having -  Prints test file, even from pre-flattened PSB ( 24000 x 11000 pixel file)


The second I try print final - FAIL -  


output size is 43.5 x 96  set on paper  size of 44 x  98


Has anyone solved this problem - printing out of PS in standard RIP, vs having to use the embedded web-server?



Mac OSX latest versionScreen Shot 2018-06-10 at 6.55.13 PM.png

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more findings 

able to print via the embedded web server - ONLY


I systematically tested every method to achieve prints (44 x 96") with photoshop, and all efforts failed.   The only method of printing > 44 x 60 was achieved by using the EWS


This "bug" only seems to exist when printing out of Photoshop directly, whether old versions or the CC-2018 - all fail.


So far - all attempts to engage Adobe with this matter have resulted in proverbial "crickets"


notes from 6-10-18

  • problem file approx 11,000 x 24,000 pixels RGB TIF 16 bit 4.2 GB, layers PSB large file format
  • Image size in PS is 43.5 x 96"

  1. 7:56 PM Test - full size printer set to 98” output - - rejects file whether 8 or 16 bit data enable
  2. 8:00 PM  Changed paper for 96” x 44  < rejected data 32 message, therefore > 96” does not impact failure
  3. Changed file to 200 dpi at output size; failed
  4. Rebooted PS - print  44 x 60” from flattened original file - sized to fit; succeeded in sending file to printer
  1. Rebooted - test of original PSB file, full size
    1. Result: rejected
  2. 10:14 PM  rebooted - Processed PSB file unflawed; reduced to 150 dpi - output - mergers layers in that process -
    1. Failed 32
  3. 10:26 PM  printing 100% output strip from underlying file; 44 x 6"
    1. Printed successful though slow
  4. 10:47 PM  printing100% output strip from underlying file; 44 x 6” / changed to vertical
    1. Turned off extra detail and passes in panel to see if it speeds printing
    2. Send time was fractional - indicated that the  processing to printer of that is a big issue for printing
    3. Increased brightness 10% and contrast 5%
  5. 11:03 PM  flattened file; Test full size; extra pass and details not enabled on panel
    1. Failed 32 again
  6. 11:06 PM  reduced flattened file to 100 dpi, < 1000 pixels
    1. Processing time to “look for printer - 2X faster or more
    2. “Printing looking for printing” 3X faster 11:08 PM completed
    3. Still failed - therefore the pixel dimension seems less the issue than simply making a 96” print
  7. Received by printer 11:26 PM Webserver test - off: extra detail and passes
    1. Sent file - entire full size image
    2. 11:37 PM  printing started in printer - processing
    3. 12:21 AM   checked - retains the settings from the HP panel - color is consistent
    4. print completed about 1:00 am 
  8. Question  does EWS default to the settings on the printer panel ( eg paper, more passes, gloss enhancer off),
    1. thereby it is not necessary to change those settings in the EWS
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In case anyone is out there - the following updates: 


Success finally through the embedded web server on the 96" print - from original file psb or TIF either seemed to work, file size was not a factor nor the pixels


conclusion - there is a bug in the HP drivers that enable printing from Photoshop directly - all testing concluded this - maximum printable size was 48 x 60 - all efforts in the 96" range failed - IMD if in between would work


I tried the new HP "Free rip" - and found it be even more vanilla and useless than the EWS - why can't HP do better? 


Next up - studying options in RIPs to replace what HP will not or cannot make...


Finding on Bamboo Paper from HM  -  clogs heads

This has a lot of fiber in the paper - and apparently, it clogs heads.  I know this as on 96" print #2, on inspection, head strikes and color drop out from clogged heads ruined the output.  Two full head cleans later - print quality restored and the next print could be made.  Therefore, in future, will do a full head clean before each large print  - given the paper costs $60 per print, I was not happy to have to toss a giant print after waiting 2 hours for it print.


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