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‎08-18-2020 08:19 AM - edited ‎08-18-2020 08:39 AM

HP Recommended
Product: K4U05B
Operating System: Microsoft Windows 10 (64-bit)

I have ordered HP DeskJet Ink Advantage 3636 All-in-One Printer from hp online store it was delivered from savex technology Pvt Ltd hoskota warehouse through delivery Pvt Ltd 

But when person came to installation he told the product is not in condition, and he told to inform hp , then hp assigned technician to check product the technician gave DOA letter but I am unable to exchange the product I am contacting all,from 6 days no one responding

Product Description: HP DeskJet Ink Advantage 3636 All-in-One Printer

Can anyone help to reverse pickup

1 REPLY 1

‎08-21-2020 01:43 PM

HP Recommended

@Jayashankar2401, Welcome to HP Support Community!

 

We shall escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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