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macmooney
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Scanning function not working on HP Deskjet 3250 although printing and copying are fine

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HP Deskjet 3250
Microsoft Windows 8.1 (64-bit)

The scanning function on my HP Deskjet 3250 is no longer working.  Ocassionally an error message pops up but I cannot get into it to try to fix the problem.  Printing and copying are working fine.

 

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sandytechy20
HP Support Agent
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@macmooney

 

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are getting scanner connection error on HP Deskjet 3250 Printer. I would like to help you resolve this issue. 

 

Restart devices and check driver scan settings.

Run the Print and Scan Doctor.

Uninstall the printer software.

Reinstall the HP software.

 

Click here and refer the document to perform the above steps.

 

Let me know if that helps.

Cheers.

Sandytechy20
I am an HP Employee

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