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HelplessSoul
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Suddenly Unable to Scan to Network Folder

HP Recommended
Designjet T830
Microsoft Windows XP

Hi, i have a windows XP pc which i use to store files and the folder is shared (read & write) to all other computers in the office. This shared computer has no credential. When we first set the T830 to scan to the  shared folder, it works just as expected. However, it stop working the next day onward. It keep on showing "unable to connect to the network. Check the network, and then try again". Please help..thanks..

 

For your info, the shared folder is running on win xp sp3 with Kaspersky antivirus. All computers including the printer is using static IP and printer is connected to the network via wifi. I can connect to the printer from the win xp using the browser and test the connection.

 

Thanks..

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buckeye585
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HP Recommended

Instead of bios name for server use the IP address. so instead of:

\\servername\scanfolder

 

use:

\\192.168.1.X\scanfolder

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