cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 1
120
Flag Post

T3500 Printhead "OK" but out of warranty. Won't print.

HP Recommended
T3500
macOS 10.14 Mojave

I have a T3500 that is otherwise happy, but won't print. Just "waiting to print"

 

The printhead shows an "X" on the console, and going in says its status is OK with error code 80000. Service manual says that code is "Out of warranty"

 

If I perform a printhead replacement with the same head, it finishes by saying the replacement is "not complete". Is that because of the 80000 error code or something else? No explanation is given for why the replacement is "not complete". I have cleaned contacts etc.

 

Also, is the "X"ed printhead the reason the machine won't print? I hope "out of warranty" doesn't blindly block printing. That would mean I'd have to buy a new printhead every year even if I only use it a few times.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation