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08-19-2016 06:36 AM
Some times its unload the roll paper from the paper path but it'sdepands on the previous printing commands. If you un-suddenly command on multi-sheet, that time roll paper is un-loaded.
So, I am request to you please carefully check the paper source and everytime select the paper source and paper type. So it will reduce the problem.
As mention Mike comments is correct 100%.
I am not an employee of HP but I am an engineer @ HP Partner and I am share my knowledge from my own time.
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