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Yana_K
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T520 Bluescreen and error code B3B4D70C

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HP DesignJet T520 Printer series

Hello,

 

after changing the paper in the Designjet T520 it stopped working.

 

It only shows a Bluescreen with the errorcode B3B4D70C.

I already restarted the printer and already pulled the plug.

 

Neither the google, the hp-website nor the German support forum could tell me what the error code means and what I can do to get the machine printing again.

 

Help is very much appreciated.

 

Thanks a lot,

Yana

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KlausousD
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Hello 

You have to replace 

Designjet Encrypted chip 

It inside on mainboard in Usb slot 

 

You can find it here 

https://www.ebay.co.uk/itm/282773706121

 

pic$_1.gif

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Yana_K
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Well,

 

that is not a possibility.

 

1. I have to know what´s wrong with the plotter.

2. Then I got to try to repair it in person.

3. And as the last option I have to get either an expert or the substitute parts.

Since the plotter is a machine in our department, I cant use ebay or the like to acquire new parts.

 

Regards,

 

Yana

 

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