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Rgusovius
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T920 Error 87:10

HP Recommended
Designjet T920

What is an error code 87:10? It doesn't exist in the manual.

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davidzuts
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HP Recommended

Are you sure it is not 87.01.  If it is.

 

87:01 Problem reading the scan-axis encoder (advisory)

  1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer.
  2. Ensure that the encoder strip is clean. If it is dirty, clean it, paying special attention to the area near the service station.
  3. Replace the carriage PCA.
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