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Microsoft Windows 11

The blue light on my  Deskjet 2700e copier won't stop flashing after I turn it on.  It also is not giving me any error codes.  What does this mean?

2 REPLIES 2
HP Recommended

Hi @Charles5637,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please follow the steps from this document here and see how it goes. 

Also, update the printer's firmware

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
HP Recommended

Hi @Charles5637,

 

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

 

I would like to know if the resolution we provided worked for you.

 

If you have any other queries, feel free to reach out to us.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
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